Public Knowledge Base - Viewing Your Data Backup



Viewing Your Data Backup

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Trying to request a data backup or download your files? Check this article!

Your data has been processed and put into a collection of compressed password protected files using7-Zip.  While you can use any industry standard tool to extract the files, the steps here will use 7-Zip and the files will have an extension of .7z. 
  • Example: BullhornTest_9675_BULLHORN6435.7z

Extracting the Files

Once you’ve requested a data backup, you will need to extract the files using 7-Zip. 
  • Download the free 7-Zip tool here:

  • Extract the files from the database password protected compressed file:

    • In Windows Explorer, locate the file you downloaded.

    • Right click on the file, and from the 7-Zip menu option, choose to extract the files.

    • When prompted for a password, enter the same password you used to access the backup on the FTP.

User-added image
User-added image

Once extracted, you’ll see a folder containing user attachments (any file attached to a record within your database) and the following three files:
  • Database file 

    • Example: BULLHORN99999_1234_FULL_CopyOnly_2016_2019.02.26_00.11.32.bak

  • Database certificate file - used later to create the key to unlock your database

    • Example: BULLHORN99999_1234_.cer

  • Database PVK file - used later to create the key to unlock your database

    • Example: BULLHORN99999_1234_.pvk

User-added image

Restoring SQL Server Native Backups

Restoring your SQL server will require someone on your end with SQL experience to create the master key, certificate, and run the process. 
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